Kavee Koins

 

Welcome to the Kavee Klub

We know you and your precious pets have a very special bond. If they’re happy, we’re happy, right? Give your furry friends more of what they love by joining the exclusive Kavee Klub!

Triple Koins Black Friday Offer Q&A

How do the Triple Koins work?

Normally, Kavee Klub members receive 10 koins for every $1 spent. Starting from the 23rd of November until Midnight on the 27th, we will triple those koins and give every member 30 koins for every $1 spent!

If I join after the offer ends, can I still triple my Koins?

Unfortunately, as this is a time-limited offer, we can’t apply the triple koins past the end date. Sign-up in time to enjoy an a-bun-dance of Koins!

If I placed my order before the offer started (Thursday 23rd November 2023) can I still triple my Koins?

Unfortunately, as this is a time-limited offer, we can’t apply the triple koins to orders made before this date.

Kavee Klub Q&A

What’s the Kavee Klub about?

The Kavee Klub is our lovely loyalty program. We welcome VIPPs (Very Important Pet Parents) - that’s you -  to the Klub, so they can collect Kavee Koins with every order and save on the piggy palaces and bunny beds they and their pets love the most.

What are you waiting for? Become a VIPP today!

How do I join the Kavee Klub and is it free?

We’re so excited to welcome you to the Kavee Klub! 

Yes, joining the Kavee Klub is completely free and you can sign up by simply clicking on the Kavee Koins in the bottom left corner of your screen.

How do I collect Kavee Koins?

Glad you asked! You’ll collect Kavee Koins for every order you place with us. Exclusive rewards and a new pet palace or adorable accessories in one go? A win-win situation, for sure.

Every $1 you spend on our products gets you 10 Koins added to your piggy bank.
Come and follow us on Instagram for an extra 200 Koins.

 

Can I refer a friend?

We know life is better with (furry) friends. So if you welcome a new VIPP to the Klub and they spend $50 in our shop, you’ll both get a $20 coupon. Sharing really is caring!

You’ll find your unique referral link when you log into your account.

Do Referrals expire?

No, your friends can spend their $20 coupon at any time, with no expiry date to worry about. Same goes for your own referral coupon!

Can I refer multiple people?

Yes, referrals have no limit. The more furry friends who get a treat, the better!

Where can I see my Koin balance?

We’re collecting your treasure right in your VIPP account. You can find out how much you’ve got in your piggy bank by logging into your account and clicking on the button at the bottom left corner.

 

Will the Koins expire?

Yes, the expiry date of your koins will be visible on your account. So make sure you grab those pawsome rewards before it’s too late!

How can I spend my Kavee Koins?

For every 500 Koins, you’ll get $1 off your next order. If you keep collecting Koins with every order, you’ll soon add adorable accessories to your pet palace for free!

What will you pick first? A cute Cuddle Cup for snuggle sessions with your floofy friends, or maybe a homely Fleece Hidey? How about a wooden castle for courageous cavies?

The choice is yours!

Can I add Koins from previous orders?

As long as you sign up to the Kavee Klub with the same email used to place orders, all the Koins from those purchases will magically appear on your account. Get ready to treat your floofs!

If I return a product where I used my Koins, will my Koins also be refunded?

Yes, any Koins used towards an order that was returned will be refunded automatically.