Shipping Policy

SHIPPING RATES AND DELIVERY ESTIMATES 

Orders placed with us will be dispatched within 2 business days. Items usually arrive in 5-10 days once shipped depending on your location.

We use Fedex, UPS and DHL for shipping and we will email you a tracking number once your order is shipped. 

CUSTOMS, DUTIES, AND TAXES

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

We are not liable for any products damaged or lost during shipping. If you have received your order damaged, please email us at customercare@kaveecage.net to file a claim in order to get a replacement or a refund, as per our Refund Policy.

Also, please save all packaging material and damaged goods before filing a claim.

INTERNATIONAL SHIPPING DUTIES AND TAXES

Orders shipping to destinations outside the United Kingdom might incur import fees and duties & taxes that are not reflected in our prices. If duties and taxes are imposed on your order, they are due at time of delivery. 

Please consult your local customs office for more details about your country's duties and taxes. 

As per the terms of our refund policy, please note that shipping arrangements and costs incurred to return items are the customer’s responsibility.

 

Worldwide Shipping Rates

Please note that all shipping rates are calculated in GBP. The actual cost may vary due to currency fluctuations. 

 

Belgium

Standard shipping on orders between £0.00 - £50.00 £7.00 

Standard shipping on £50.00 and up Free

 

Canada

Standard shipping on orders 0-30kg £15.00 

 

United States

Standard shipping on orders between £0.00 - £50.00 £15.00

Standard shipping on £50.00 and up Free

 

Hong Kong SAR, China

Standard shipping on orders 0-30kg £20.00 

 

Singapore, Japan

Standard shipping on orders 0-30kg £15.00 

 

Indonesia, Philippines, Thailand, Vietnam, Malaysia, South Korea, Taiwan.

Standard shipping on orders 0-30kg £15.00 

 

Australia, New Zealand

Standard shipping on orders 0-30kg £15.00 

 

Saudi Arabia, Lebanon, United Arab Emirates, India, Jordan. 

Standard shipping on orders 0-30kg £15.00 

 

Argentina, Guatemala, Colombia, Venezuela, Brazil, South Africa, Martinique, French Guiana, Guyana, Paraguay, Peru, Uruguay, Bermuda, Trinidad & Tobago.

Standard shipping on orders 0-30kg £15.00 

 

Israel

Standard shipping on orders 0-30kg £15.00 

 

Réunion, Mauritius, Seychelles, French Polynesia, New Caledonia 

Standard shipping on orders 0-30kg £40.00 

 

Luxembourg, Netherlands

Standard shipping on orders between £0.00 - £50.00 £7.00 

Standard shipping on £50.00 and up Free

 

Germany

Standard shipping on orders between £0.00 - £50.00 £7.00 

Standard shipping on £50.00 and up Free

 

France, Monaco

Standard shipping on orders between £0.00 - £50.00 £7.00 

Standard shipping on £50.00 and up Free

 

Austria

Standard shipping on orders between £0.00 - £50.00 £7.00 

Standard shipping on £50.00 and up Free

 

Spain, Ireland, Italy, Vatican City 

Standard shipping on orders between £0.00 - £50.00 £7.00 

Standard shipping on £50.00 and up Free

 

Denmark

Standard shipping on orders between £0.00 - £50.00 £10.00 

Standard shipping on £50.00 and up £5.00

 

Bulgaria, Czechia, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Croatia. 

Standard shipping on orders between £0.00 - £50.00 £10.00 

Standard shipping on £50.00 and up £5.00

United Kingdom, Guernsey, Isle of Man, Jersey 

Standard shipping on orders between £0.00 - £50.00 £7.00 

Standard shipping on £50.00 and up Free

 

Gibraltar, Andorra

Standard shipping on orders between £0.00 - £50.00 £10.00 

Standard shipping on £50.00 and up £5.00

 

Norway, Switzerland

Standard shipping on orders 0-30kg £15.00 

 

Russia, Cyprus, Iceland, Malta, Serbia, Turkey, Moldova, Montenegro 

Standard shipping on orders 0-6kg £15.00 

Standard shipping on orders 6-30kg £10.00